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Powering Property Professionals
Residential property maintenance is highly complex. Not only do you have to gather detailed information about each repair and get approval from landlords and occupiers every step of the way, but you also have to ensure that you stay compliant with layers of regulations and ever-changing legislation. Fixflo is designed to help with all of these, and more.
Attract more landlords
Standalone or integrated
|Keep your landlords in the loop effortlessly with Fixflo’s communication feature and demonstrate great property management service with hard data||Automate repetitive tasks with Fixflo and free up property managers to build long-lasting relationships with landlords and occupiers||Fixflo is seamlessly integrated with 40+ property management systems, eliminating any work duplication across systems|
Fewer Issues, Faster Fixes
Fixflo’s picture-based, online reporting tool asks occupiers for specific details in 40+ languages. The property manager and any required contractor would have all the information they need to assess the maintenance work from the get-go. For occupiers with difficulty accessing the Internet, Fixflo allows them to simply call a phone number and log their repair requests using interactive voice recognition (IVR) technology.
Not all occupiers are aware of their responsibilities with regards to issues such as mildew and blown lightbulbs. Fixflo's in-system guidance helps them safely resolve issues themselves without ever involving the property manager. 18% of repairs reported using Fixflo are self-resolved by occupiers.
According to Fixflo’s system data collected on over 1 million properties, 30% of repairs were reported out of hours. With Fixflo, occupiers no longer need to call their property managers during office hours.
This Fixflo Contractor App is designed for in-house and third-party contractors. Using the Fixflo Contractor App, contractors can securely access job details, update job progress and upload invoices. Property managers no longer have to request compliance certificates as the app will remind the contractor before and after any insurance or certificate is due.
Compliant with Lettings Regulation
The new electrical safety standards regulations coming into force in 2020 can directly impact your ability to let out properties. Fixflo can help you comply with the new requirements and schedule electrical installation inspections and tests every five years, for every property. Fixflo gives you clear visibility of expiring reports so that you can obtain new ones, giving you peace of mind.
With hundreds of other planned maintenance templates available out-of-the-box, you can easily ‘set and forget’ any routine assessments and works, making sure no safety inspection slip through the cracks.
Eliminate Duplicate Work and Conflicting Data
Fixflo can be used as a standalone tool or as part of a tech stack through open API integrations. When integrated with property management systems or accounting software, data is synchronised across systems, eliminating duplicate work and conflicting data.
For example, a contractor invoice uploaded via the Contractor App could automatically be appended to the issue log on the property management system, with costs and payable taxes added to the accounting system automatically.